Modern Day Slavery

Modern-Day Slavery and Human Trafficking Statement

Last updated January 24 , 2025

At Harley Street Mental Health, we are committed to the highest ethical standards and practices in all aspects of our operations. This statement outlines our dedication to identifying, preventing, and addressing risks of modern slavery and human trafficking in our business activities and supply chain.

Our Commitment

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Harley Street Mental Health recognises that modern slavery is a global issue, encompassing forced labour, servitude, child labour, and human trafficking. We have a zero-tolerance approach to these practices and are committed to acting ethically and with integrity in all business relationships.

Our Policies and Practices

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To ensure modern slavery does not take place within our organization or supply chains, we have implemented the following measures:

‍Due Diligence: We conduct thorough checks on suppliers, contractors, and partners to ensure they comply with our anti-slavery and human trafficking policies.

‍Supplier Code of Conduct: Our suppliers are required to adhere to a code of conduct that prohibits all forms of modern slavery and enforces fair treatment and wages for all workers.

‍Recruitment Practices: We follow ethical recruitment policies to safeguard against exploitation and ensure all employees work voluntarily and are fairly compensated.

Training and Awareness
: We provide training to all staff members to help them identify and address risks of modern slavery and human trafficking within our organization and supply chains.

‍Risk Assessment and Management

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Harley Street Mental Health actively monitors and assesses the risks of modern slavery within its operations and supply chains. We prioritise partnerships with suppliers and contractors who share our commitment to human rights and regularly review our policies and practices to adapt to emerging risks.

‍Reporting Concerns

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We encourage all employees, contractors, and stakeholders to report any concerns about modern slavery or unethical practices. Our confidential reporting mechanisms ensure individuals can safely and securely raise issues.

‍Continuous Improvement

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We are committed to continuously improving our practices to combat modern slavery and human trafficking. This includes updating our policies, enhancing staff training, and collaborating with partners and industry experts to ensure we remain at the forefront of ethical business practices.

‍Compliance and Accountability

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This statement is made in accordance with Section 54 of the UK Modern Slavery Act 2015 and applies to all operations of Harley Street Mental Health. It will be reviewed annually to ensure continued compliance and effectiveness.

‍Approval

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This statement has been approved by the directors of Harley Street Mental Health and reflects our ongoing commitment to preventing modern slavery in all its forms. Latest approval date 24/01/2025

Book Your Private Mental
Health Assessment Today

Order Your Repeat Prescription Here

Conveniently manage your medication with Harley Street Mental Health’s streamlined prescription service.

For individuals who are stable on treatment, and are reporting no new side effects you will be able to order a repeat prescription using the below form.

Please choose the next available appointment and follow the instructions on the booking form.

You will be emailed a questionnaire that you must fill in which will be reviewed by your clinician.

If you clinician is satisfied by the responses to the questionnaire, they will authorize your prescriptions which will be posted within 72 hours of authorization to your nominated pharmacy via Royal Mail first class post.

If the clinician has any questions, they may need to phone you prior to issuing your repeat prescription.

Complaints

At Harley Street Mental Health, we recognize the importance of listening to our patients concerns with a view to continue to improve the quality of our services.

We assure you that raising a complaint will not harm or prejudice the care you, or the person you care for is given, but will rather help us improve our service and ensure that we get things right next time. It also gives us the opportunity to rectify the situation.

If you are unhappy with any aspect of our service, then please contact us on complaints@hsmh.co.uk once we receive a complaint, we will speak to the staff and clinician involved to find out what has gone wrong, and then work with you to see how things can be resolved. We aim to respond to complaints within 30 days except in exceptional circumstances.

If you are unhappy with our response for any reason, then we will have the complaint reviewed by our medical director and seek the best solution.