We hand pick all of our clinicians to ensure that they have the same values as us.
This ensures that our service users are actually listened to and are the heart of our treatment plans.
We recognise that diagnosis and treatment plans cannot simply be “one size fits all” and our personalised down to earth approach aims to keep the process as easy as possible.

We will try to keep your costs low where possible. Once you are on the right dose and feeling settled (you may need one or two medication titration appointments to achieve this), you can order your medication through the repeat medication process.
Following two months of being on the same dose, with no further changes, we will consider returning your care to your GP.

We are a private clinic, and therefore you cannot be seen by us as part of the NHS. <br><br>We can write to your GP once you are stable on your treatment to ask them to take over prescribing as part of a Shared Care Agreement, however they are under no obligation to accept this agreement.

Our clinicians can see you directly without a referral, however a condition of all appointments is that you agree for Harley Street Mental Health to copy your GP into all assessment and treatment plans.

We are happy to accept referrals from other clinicians, however this is not necessary to use our service.

If you have booked a virtual appointment, you will be sent an invitation through our clinic software known as “Semble”. On the day of your appointment, you click the link and will enter into a video interview with one of our clinicians.
If you have booked an in-person appointment you will be greeted by your clinician in the waiting room.

Currently we do not accept insurance, and all of our assessments and treatment plans are self funded, and therefore we encourage you to look at the “fees” page prior to booking.

Our team are able to prescribe medication as part of your treatment plan if this is required. Our prescriptions are private, and therefore you will be liable for the cost of the prescription and the medication.

Unfortunately, there are no guarantees with psychiatry. All of our clinicians are extremely experienced and prescribe based on the most up to date evidence base. You will be involved in your treatment plans at all stages.

We are sorry to hear that you have a complaint. Please see the complaints section of our website or email complaints@hsmh.co.uk where we will endeavour to resolve your complaint in a timely manner.

Please see the fees section on the website. It is important that you are aware of all costs prior to starting treatment. An ADHD assessment costs £715 and lasts approximately 1.5 hours and will include a detailed written report and treatment plan (includes a prescription which will posted to your chosen pharmacy, if medication is considered suitable for you).

The cost of medication will be in addition to this and paid directly to your chosen pharmacy.

We then require service users to attend titration appointments at £150 each where your medication is adjusted until most effective. Once you move on to repeat prescriptions, they will cost £48 for a monthly prescription.

Once you are stable on your medication (around two months of being on the same dose, with no further changes and you feel much better) you can ask us to write to your GP and enter into a shared care agreement which costs £125. Your GP is under no obligation to accept a shared care agreement, and therefore we encourage all service users to discuss this with their GP prior to using our service.

Yes, we have been approved for registration with the Care Quality Commission

Please email us on contact@hsmh.co.uk and we will get back to you shortly