Postpartum OCD: Symptoms, Assessment & Treatment

Becoming a parent brings profound change, and some worry is entirely normal. For a significant number of new parents, however, that worry crosses into something far more distressing. Postpartum OCD involves intrusive, unwanted thoughts about the baby’s safety, paired with compulsive behaviours aimed at preventing imagined harm. It is more common than most people realise, and it is treatable. Yet many new parents suffer in silence for months before seeking help.

At Harley Street Mental Health, we assess new mothers and fathers whose transition into parenthood has been overshadowed by obsessive fear. Many expected to feel connection instead, and the gap between expectation and reality can be deeply distressing. Some parents describe going through the motions of caring for their baby while feeling constantly on edge, unable to relax into the role they had looked forward to for months. This article explains what postpartum OCD is. It explains how common it actually is. It also explains how proper assessment leads to effective, compassionate treatment.

What Is Postpartum OCD?

Postpartum OCD is a form of obsessive-compulsive disorder triggered or worsened by pregnancy and childbirth. When it begins during pregnancy, it is sometimes called perinatal OCD. Research published in PMC estimates a point prevalence of around 2.9 percent during pregnancy and 7.0 percent postpartum. Both figures are considerably higher than the general population prevalence of OCD, estimated at 1.2 percent.

Some people develop OCD for the first time during the perinatal period, having never experienced symptoms before. Others have pre-existing OCD that worsens significantly after childbirth. Studies suggest exacerbation occurs in anywhere from 8 to 70 percent of women with a prior OCD diagnosis. Fathers can experience postpartum OCD too, though research on this group remains far more limited.

Common Obsessions in Postpartum OCD

Obsessions in postpartum OCD typically centre on the baby’s safety and wellbeing. A parent might fear accidentally harming the baby while bathing, changing, or carrying them. They might fear the baby suffocating, choking, or dying suddenly while asleep. Some parents experience disturbing, unwanted images of deliberately harming their child. These thoughts feel horrifying precisely because they conflict so sharply with how the parent actually feels.

Contamination fears are also common. A new parent might worry excessively about germs harming the baby, or about their own hands being unclean before handling the child. Some obsessions focus on the parent’s own competence. This involves persistent doubt about whether they are caring for the baby correctly, safely, or “well enough.”

How Common Are Intrusive Thoughts About the Baby?

It may come as a surprise that unwanted, intrusive thoughts about a baby’s safety are extremely common among new parents generally. This is true even for parents without OCD. Research has found that between 70 and 100 percent of new mothers report unwanted, intrusive thoughts of infant-related harm. As many as half report thoughts of harming their infant on purpose.

For most parents, these thoughts pass quickly, cause only mild discomfort, and do not lead to significant compulsive behaviour. The difference in postpartum OCD lies in the intensity, persistence, and function of the thought. Distinguishing normal parental intrusive thoughts from a genuine OCD presentation is a central part of any proper assessment. Many parents cannot make this distinction on their own without professional input.

Common Compulsions in Postpartum OCD

Compulsions in postpartum OCD aim to reduce the intense anxiety these obsessions cause.

Checking

A parent might repeatedly check that the baby is breathing during sleep, sometimes many times through the night. Others check locks, appliances, or the baby’s environment excessively, searching for any possible source of harm. This checking rarely brings lasting reassurance, since the doubt tends to return within minutes, prompting the cycle to begin again almost immediately.

Avoidance

Some parents avoid being alone with the baby, fearing they might act on an intrusive thought. Others avoid specific activities, such as bathing the baby or using sharp objects nearby. This avoidance persists even when no real risk is present.

Reassurance Seeking

Many parents repeatedly ask a partner or family member whether the baby seems safe. They ask whether they are a good parent, or whether a particular thought means something dangerous about their character. Reassurance brings only brief relief before the doubt inevitably returns.

Mental Rituals

Some parents perform silent mental rituals, such as repeating a protective phrase. Others mentally review the day in detail, searching for evidence that nothing went wrong.

Postpartum OCD Versus Postpartum Psychosis

This distinction matters enormously and often causes significant fear among new parents who misunderstand it. Postpartum OCD involves thoughts that are unwanted, distressing, and ego-dystonic. This means they conflict sharply with the parent’s actual values and desires. The parent finds these thoughts horrifying and takes active steps, through avoidance or checking, to prevent any possible harm.

Postpartum psychosis is an entirely different and much rarer condition. It can involve genuine confusion about reality. In rare severe cases, it can involve desires to harm the baby that feel consistent with the person’s distorted thinking, rather than horrifying and unwanted. This difference in the emotional relationship to the thought is what separates postpartum OCD from postpartum psychosis clinically, as confirmed by academic case studies. A thorough assessment always considers this distinction carefully, since the two conditions require very different responses.

Why Postpartum OCD Is Frequently Missed

Postpartum OCD is widely under-recognised, according to peer-reviewed research on the consequences of misdiagnosis in perinatal OCD. Several factors explain this gap. Shame plays a significant role. Many parents fear that disclosing thoughts of harm will lead to judgement, or worse, the removal of their child from their care.

Healthcare professionals unfamiliar with OCD sometimes misinterpret disclosure as a safeguarding concern. In reality, it is a well-documented symptom of a treatable condition. This can discourage honest conversation at exactly the moment when support matters most. Our article on OCD misdiagnosis explores this broader problem. Postpartum OCD is one of the clearest examples of a presentation that requires specific clinical expertise to identify accurately.

Postpartum OCD also overlaps significantly with postpartum depression. One study found a striking overlap. Over 40 percent of women with postpartum depression also experienced repetitive, intrusive, unwanted thoughts of harm befalling their infant. A thorough assessment considers both conditions together, since they frequently coexist and each requires attention within the treatment plan.

Postpartum OCD and Harm-Related Thoughts

Harm-related and sexual obsessions appear to be more common in postpartum OCD compared with OCD occurring at other life stages. This finding comes from consensus research on the condition. This can make postpartum OCD feel especially frightening to experience and disclose. Our article on Pure O OCD explores a related pattern. Obsessions with disturbing content, paired with largely internal compulsions, can be some of the hardest OCD presentations to recognise and disclose.

Understanding that harm-related thoughts are a well-documented, common feature of postpartum OCD brings significant relief to many parents. This is far more reassuring than assuming the thoughts signal genuine danger, and many parents have carried this fear silently for months before learning otherwise.

How Postpartum OCD Is Assessed

Our OCD assessment service follows a structured, sensitive process designed specifically for the perinatal context.

Detailed History Taking

The psychiatrist explores when symptoms began and whether they relate to a specific pregnancy or birth experience. They also ask how symptoms have changed since the baby was born. This includes asking about any prior history of OCD, anxiety, or depression, since these increase vulnerability to postpartum OCD.

Assessing the Nature of the Thoughts

A central part of assessment confirms that thoughts are unwanted and distressing, rather than desired or aligned with genuine intent. This distinction, as outlined above, separates postpartum OCD clearly from far rarer and more serious conditions.

Screening for Co-occurring Conditions

Given the high overlap with postpartum depression, a thorough assessment screens for mood symptoms alongside OCD-specific symptoms. This ensures the full clinical picture is captured and addressed.

Standardised Measures

Tools adapted for the postpartum context help quantify severity. General measures, such as the Yale-Brown Obsessive Compulsive Scale, support an objective, evidence-based diagnosis alongside them.

The Impact of Untreated Postpartum OCD

Left untreated, postpartum OCD can significantly interfere with parent-infant bonding, according to systematic review research on the condition. Parents may avoid activities essential to bonding, such as holding, bathing, or feeding the baby. This avoidance stems from fear rather than genuine disinterest. This avoidance can create real distress. A parent may deeply want closeness with their child but feel unable to access it safely, which can leave them feeling isolated even while surrounded by family and support.

The condition also affects the wider family. Partners may take on a disproportionate share of caregiving, sometimes without understanding why. This imbalance can strain the relationship at an already demanding time. Left unaddressed, symptoms can persist well beyond the early postpartum period, continuing to affect family life for months or years.

Treatment for Postpartum OCD

Cognitive behavioural therapy with exposure and response prevention remains the recommended first-line treatment. According to NICE guidance on obsessive-compulsive disorder, this approach applies across OCD presentations. Separate NICE guidance on antenatal and postnatal mental health recommends that women with anxiety disorders, including OCD, are seen for treatment promptly following assessment.

Case series research using intensive cognitive behavioural therapy with new mothers has shown meaningful symptom improvement. This treatment also has a positive impact on the parenting relationship itself. Treatment typically involves gradually reducing checking, avoidance, and reassurance-seeking, while building tolerance for the uncertainty every parent inevitably faces.

Medication, typically a selective serotonin reuptake inhibitor, can support this process for moderate to severe cases. A psychiatrist experienced in perinatal mental health will consider breastfeeding status and pregnancy carefully. They weigh the full clinical picture before recommending a specific treatment plan.

Supporting a Partner With Postpartum OCD

Partners often notice something is wrong before fully understanding what it is. A partner might notice unusual checking behaviour or reluctance to be alone with the baby. They may also notice visible distress that seems disproportionate to the situation. Approaching these observations with warmth rather than alarm makes disclosure far more likely.

If a partner does disclose intrusive thoughts of harm, responding calmly matters enormously. Reacting with shock, even unintentionally, can deepen shame and discourage further honesty. Gently encouraging a professional assessment, rather than offering constant reassurance alone, tends to support recovery more effectively over time.

What to Expect at Your First Appointment

The assessment typically lasts between sixty and ninety minutes with a consultant psychiatrist experienced in perinatal OCD. There is no need to prepare a script. No judgement will be placed on the content of your thoughts, however distressing they feel to disclose.

Appointments are available in person on Harley Street and via secure video consultation. Many new parents find video consultation considerably easier given the practical demands of caring for a young baby.

OCD During Pregnancy

OCD symptoms can begin well before birth. During pregnancy, obsessions often centre on the health and safety of the developing baby. A pregnant person might repeatedly check for signs of miscarriage, avoid certain foods far beyond standard medical advice, or become fixated on preventing any possible harm through excessive precaution.

Antenatal OCD sometimes goes unnoticed because anxiety during pregnancy is often assumed to be normal. Some worry about the baby’s health is entirely expected. Antenatal OCD, however, involves the same excessive, time-consuming, and distressing pattern seen in postpartum OCD, simply occurring earlier in the perinatal timeline. Recognising it during pregnancy allows treatment to begin before the added demands of caring for a newborn arrive.

Risk Factors for Postpartum OCD

Certain factors increase vulnerability to postpartum OCD, according to research on the condition. A personal history of OCD, anxiety, depression, or insomnia raises risk considerably. A tendency towards perfectionism or a strong need for control can also play a role, since these traits often interact with the uncertainty inherent in caring for a newborn. A difficult birth experience or a complicated pregnancy can also contribute, adding an additional layer of stress during an already vulnerable period.

How a parent interprets their own intrusive thoughts also matters. Research suggests that parents who interpret ordinary infant-related intrusive thoughts as deeply significant or dangerous, rather than as passing mental noise, face a higher risk of developing postpartum OCD. This interpretation, rather than the presence of the thought itself, often determines whether a passing worry develops into a genuine obsessive-compulsive cycle.

The Difference Between Normal New-Parent Worry and Postpartum OCD

Almost every new parent worries. Checking on a sleeping baby once or twice, feeling a flicker of unease while bathing them for the first time, or double-checking a car seat is fitted correctly all reflect ordinary, protective caution. This kind of worry tends to settle once reassurance is found, and it does not consume hours of the day.

Postpartum OCD differs in scale and persistence. Checking, avoidance, or reassurance-seeking becomes repetitive and time-consuming, often exceeding an hour a day. The anxiety returns almost immediately after a compulsion is completed, rather than settling meaningfully. Crucially, the worry begins to interfere with daily functioning, whether that means struggling to leave the house, avoiding time alone with the baby, or feeling unable to enjoy moments that should bring genuine joy.

Recovery and Long-Term Outlook

The long-term outlook for postpartum OCD is genuinely positive. Most parents who receive proper treatment see substantial improvement, often within a matter of months. Many describe rediscovering the connection with their baby that OCD had temporarily obscured, once treatment reduces the grip of obsessive fear.

Early treatment tends to produce the best outcomes, partly because untreated symptoms can become more entrenched over time, and partly because the bonding period in a baby’s first year carries lasting significance for both parent and child. Seeking help promptly, rather than waiting to see if symptoms resolve on their own, gives parents the best chance of a full and lasting recovery.

Cost and Access Considerations

Many new parents delay seeking help for postpartum OCD, often due to shame, exhaustion, or uncertainty about where to turn. Private assessment removes the long waiting times often associated with NHS referral pathways, which matters considerably given how quickly early intervention can improve outcomes during the postpartum period.

Full details of consultation fees are available on our pricing page, which sets out costs for initial assessments and follow-up appointments. Many parents find that a single clear assessment brings far more relief than months spent managing symptoms in isolation.

Frequently Asked Questions

Does having intrusive thoughts about my baby mean I might act on them?

No. The distress these thoughts cause is itself strong evidence against genuine risk. Postpartum OCD involves unwanted, ego-dystonic thoughts that conflict sharply with a parent’s actual values and desires.

Will disclosing these thoughts lead to my baby being taken away?

An experienced clinician understands postpartum OCD as a well-documented, treatable condition, not a safeguarding concern in itself. A thorough risk assessment considers your entire history and presentation, not just the content of a single thought.

Can fathers get postpartum OCD too?

Yes. Research on fathers remains less extensive than research on mothers. Documented cases nonetheless confirm that fathers can experience similar intrusive thoughts and compulsions following the birth of a child.

Is postpartum OCD treatable?

Yes. Postpartum OCD responds well to exposure and response prevention therapy, often combined with medication for moderate to severe cases. Many parents see meaningful improvement within a few months of starting treatment.

Do I need a GP referral for a private assessment?

No. You can book a private OCD assessment directly, without waiting for a GP referral. A report can still be shared with your GP or health visitor afterwards if you wish.

Can postpartum OCD affect a second or third pregnancy even if the first was symptom-free?

Yes. A parent who experienced no OCD symptoms after a first baby can still develop postpartum OCD after a later pregnancy. Each pregnancy and birth experience is different, and vulnerability can shift over time due to hormonal, psychological, and circumstantial factors.

Getting Assessed at Harley Street Mental Health

Postpartum OCD is treatable, and an accurate, compassionate assessment is the essential first step. Our consultant psychiatrists have extensive experience assessing perinatal OCD. This ensures parents receive an accurate diagnosis rather than judgement or unnecessary alarm during an already demanding stage of life. Many parents describe finally feeling able to enjoy their baby again once treatment reduces the grip that obsessive fear had taken over their early parenting experience.

To book an assessment or discuss which of our services best suits your situation, visit our contact page. You can also explore our full range of psychiatric services.

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GUIDELINES FOR REVIEWS

We may provide you with areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

THIRD-PARTY WEBSITE AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Service; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: _link to your privacy policy here_. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “Notification”). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

TERM AND TERMINATION

These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Service will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

GOVERNING LAW

These conditions are governed by and interpreted following the laws of the United Kingdom, and the use of the United Nations Convention of Contracts for 
the International Sale of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law of your country of residence. Harley Mental Health LTD and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use 
in the United Kingdom, or in the EU country in which you reside.

DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms of Service (each “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating the arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising from the relationships between the Parties to this contract shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be London, United Kingdom. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of the United Kingdom.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures, and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

22. DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO £10,000.00 POUNDS. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication is in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

MISCELLANEOUS

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:
Harley Mental Health LTD
10 Harley Street,
London W1G 9PF

EnglandPhone: (+44)02034883655
admin@hsmh.co.uk

Complaints

At Harley Street Mental health, we recognize the importance of listening to our patients concerns with a view to continue to improve the quality of our services.

We assure you that raising a complaint will not harm or prejudice the care you, or the person you care for is given, but will rather help us improve our service and ensure that we get things right next time. It also gives us the opportunity to rectify the situation.

If you are unhappy with any aspect of our service, then please contact us on complaints@hsmh.co.uk once we receive a complaint, we will speak to the staff and clinician involved to find out what has gone wrong, and then work with you to see how things can be resolved. We aim to respond to complaints within 30 days except in exceptional circumstances.

If you are unhappy with our response for any reason, then we will have the complaint reviewed by our medical director and seek the best solution.