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Frequently Asked Questions
(FAQs)
If you can’t find what you’re looking for, our team is here to help. Contact us for personalized guidance.
What makes you different to other clinics?
We hand pick all of our clinicians to ensure that they have the same values as us.
This ensures that our service users are actually listened to and are the heart of our treatment plans.
We recognise that diagnosis and treatment plans cannot simply be “one size fits all” and our personalised down to earth approach aims to keep the process as easy as possible.
We will try to keep your costs low where possible. Once you are on the right dose and feeling settled (you may need one or two medication titration appointments to achieve this), you can order your medication through the repeat medication process.
Following two months of being on the same dose, with no further changes, we will consider returning your care to your GP.
Can I see you on the NHS?
We are a private clinic, and therefore you cannot be seen by us as part of the NHS. <br><br>We can write to your GP once you are stable on your treatment to ask them to take over prescribing as part of a Shared Care Agreement, however they are under no obligation to accept this agreement.
Do I need a referral?
Our clinicians can see you directly without a referral, however a condition of all appointments is that you agree for Harley Street Mental Health to copy your GP into all assessment and treatment plans.
We are happy to accept referrals from other clinicians, however this is not necessary to use our service.
What happens during an appointment?
If you have booked a virtual appointment, you will be sent an invitation through our clinic software known as “Semble”. On the day of your appointment, you click the link and will enter into a video interview with one of our clinicians.
If you have booked an in-person appointment you will be greeted by your clinician in the waiting room.
Do you accept insurance?
Currently we do not accept insurance, and all of our assessments and treatment plans are self funded, and therefore we encourage you to look at the “fees” page prior to booking.
Do you prescribe medication?
Our team are able to prescribe medication as part of your treatment plan if this is required. Our prescriptions are private, and therefore you will be liable for the cost of the prescription and the medication.
Hod do I know if the treatment will be beneficial?
Unfortunately, there are no guarantees with psychiatry. All of our clinicians are extremely experienced and prescribe based on the most up to date evidence base. You will be involved in your treatment plans at all stages.
I have a complaint?
We are sorry to hear that you have a complaint. Please see the complaints section of our website or email complaints@hsmh.co.uk where we will endeavour to resolve your complaint in a timely manner.
What are the fees associated with ADHD Assessments?
Please see the fees section on the website. It is important that you are aware of all costs prior to starting treatment. An ADHD assessment costs £715 and lasts approximately 1.5 hours and will include a detailed written report and treatment plan (includes a prescription which will posted to your chosen pharmacy, if medication is considered suitable for you).
The cost of medication will be in addition to this and paid directly to your chosen pharmacy.
We then require service users to attend titration appointments at £150 each where your medication is adjusted until most effective. Once you move on to repeat prescriptions, they will cost £48 for a monthly prescription.
Once you are stable on your medication (around two months of being on the same dose, with no further changes and you feel much better) you can ask us to write to your GP and enter into a shared care agreement which costs £125. Your GP is under no obligation to accept a shared care agreement, and therefore we encourage all service users to discuss this with their GP prior to using our service.
Are you registered with the CQC?
Yes, we have been approved for registration with the Care Quality Commission
I have another question
Please email us on contact@hsmh.co.uk and we will get back to you shortly
Harley Street Mental Health is a leading private mental health clinic based at 10 Harley Street, London. We provide expert psychiatric assessments, ADHD and autism assessments, therapy, medico-legal reports, and tailored treatments through our team of GMC-registered doctors including psychiatrists, specialty doctors, GPs, as well as nurses and psychologists. Our holistic approach ensures your mental health, physical health, and overall wellbeing are fully considered.
We offer a full range of private mental health services including psychiatric assessments, ADHD and autism diagnosis, anxiety and depression treatment, PTSD and trauma assessments, OCD and phobia assessments, medico-legal psychiatric reports, capacity and immigration assessments, and private therapy sessions.
Our main clinic is located at 10 Harley Street, London, W1G 9PF. We also offer virtual appointments to patients across the UK.
We offer fast access to appointments, often within a few days. You don’t need to wait months to get the expert support you need , we are committed to providing prompt, confidential care.
Your assessment and treatment will be carried out by our team of GMC-registered doctors, including psychiatrists, specialty doctors, GPs, as well as nurses and psychologists. This multi-disciplinary team approach ensures that your mental health, physical health, and general wellbeing are all taken into account.
During your psychiatric assessment, we will explore your symptoms, mental health history, medical history, lifestyle, and social factors. Our team will conduct a structured diagnostic evaluation and mental state examination, leading to a clear diagnosis and a personalised, holistic treatment plan.
Both virtual and in-person assessments are equally thorough. Some patients prefer the convenience of remote video consultations, while others feel more comfortable attending face-to-face at our prestigious Harley Street clinic. The level of care and assessment quality is exactly the same.
Yes. Our assessments and reports follow NICE guidelines and are widely accepted by NHS GPs and services. Your GP should be able to record any diagnosis on your NHS medical records. However, if we recommend medication, some GP practices may have their own policies regarding prescribing medication initiated privately , it is advisable to check with your GP beforehand.
Before your appointment, you will receive electronic questionnaires to complete about your symptoms and background. These allow you to share important information in advance and can be particularly useful if you find it difficult to verbalise everything during your appointment. Bringing along a list of medications, previous psychiatric or medical reports, and jotting down your key concerns can also be very helpful.
ADD (Attention Deficit Disorder) is an older term previously used to describe individuals who experience attention difficulties without hyperactivity. Today, the correct diagnosis is ADHD (Attention Deficit Hyperactivity Disorder), which has three recognised presentations: inattentive type, hyperactive-impulsive type, and combined type. We assess for all types during our comprehensive evaluations.
